INTERNAL MEDICINE PRIMARY CARE PHYSICIANS
MEDICAL APPOINTMENT CANCELLATION/NO SHOW POLICY
When you schedule an appointment with Internal Medicine Primary Care Physicians we set aside enough time to provide you with the highest quality care. Should you need to change an appointment please contact our office as soon as possible and at least 24 hours prior to your scheduled appointment, to avoid fees. Please see our appointment cancellation/ no show policy below.
- Effective August 17, 2022 any established patient who fails to show up or cancels/reschedules an appointment and has not contacted our office with at least 24 hours’ notice will be considered a no show and charged a $35.00 fee for 15 minute appointments and $50.00 for 30 minute appointments.
- A second no show or missed appointment in a row will result in a $100.00 fee regardless of allotted time.
- If a third no show or cancellation/reschedule with no 24 hour notice should occur, the patient will be discharged from Internal Medicine Primary Care Physicians.
- Any new patient who fails to show for their initial visit will be charged $35.00. After a second no show you will not be rescheduled.
We understand there may be times when an unforeseen emergency occurs and you may not be able to keep your scheduled appointment. If you should experience extenuating circumstances please contact our office manager, who may be able to waive the no show fee. You may contact Internal Medicine Primary Care physicians during regular scheduled hours of operation at the number below, should it be after regular business hours Monday through Friday, or a weekend, you may leave a message.
248-253-1468 or email at [email protected]